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How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Kiwi Collection Perks

  • Upgrade upon arrival, subject to availability
  • Late check-out on request, when available
  • $100 USD resort credit per room, per stay
  • Daily complimentary breakfast for two
  • Welcome amenity

Why we love it

  • Countryside Beauty—immerse yourself among rolling hills and endless vines
  • Wine Country—explore Mexico’s leading wine region, over 150 wineries
  • Banyan Tree Spa—fusing traditional Asian treatments with cutting-edge tech
  • Outdoor Pool—make a splash in the hotel’s swoonworthy pool and terrace
  • All-Villa—just 30 spacious villas, each with a private plunge pool

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • $100 USD resort credit per room, per stay
    • Daily complimentary breakfast for two
    • Welcome amenity
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Pet policy: Pets are allowed, only dogs. Must weigh a maximum of 10 kg. Only two pets per villa is allowed. An additional fee of $100 USD per day per pet is required.

Affiliates

Banyan Tree Veya Valle de Guadalupe is part of Banyan Tree Hotels & Resorts and Accor
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