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1 877.999.0680

Additional Contact Info

Book By Phone

Canada & U.S.A.

1 877.999.0680

Worldwide

+1 778.331.0689

Hours of operation:
Sunday 7am to 12am
Monday to Thursday 24hrs
Friday 12am to 5pm
Saturday 7am to 3pm

Hours of operation are in Pacific Standard Time.

Additional Contact Info

International Numbers

  • United States1.877.999.0680
  • Australia+61 2.8011.3306
  • United Kingdom+44 203.318.9541
  • Brazil+55 11.3958.4479
  • Canada1.877.999.0680
  • Spain+34 91.143.8213
  • Japan+81 3.4578.9549
  • Greece+30 21.1198.0964
  • Sweden+46 8.40.30.96.11
  • Switzerland+41 43.501.6466
  • Mexico+52 55.1167.8256

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Grand Velas Riviera Maya

Current Local Time: 4:43 / Wed, May 22, 2013

  • Kiwi Score

    81

    Rated Apr, 2012

  • Kiwi Score Explained

    • Service
      8
      80%
    • Rooms
      8
      80%
    • Food & Beverage
      8
      80%
    • Spa & Fitness
      9
      90%
    • Attention to Detail
      8
      80%
    • Generosity & Value
      9
      90%
    • Wow / Hip Factor
      5
      50%
    • Architecture & Design
      7
      70%
    • Location
      9
      90%
    • Fit to Promise
      10
      100%
  • Nightly Rates from:

    USD 608

    Nightly Rates From

    This price represents the lowest nightly rate found at this property over the next 60 days. Actual rate may vary based on seasonality and availability.

    Kiwi Advantage

    Book with Kiwi Collection at any hotel displaying the Kiwi Advantage seal, and you'll enjoy free perks.

    For most standard rates at this hotel, you'll receive:*

    Late check out of 3:00pm VIP Amenity (Bottle of tequila) $25 Food & Beverage Voucher (Applicable for the late check out)

    *May not apply to promotional rates or packages
    go with visa

    Book the Visa Premium Card Rate with any of the following Visa Premium Cards: Visa Signature, Visa Infinite or select Visa Platinum and Visa Gold and receive these exclusive additional benefits.

    • Best available rate guarantee
    • Automatic room upgrade upon arrival, when available
    • Free in-room Internet
    • Complimentary continental breakfast
    • 3PM check-out, when available
    • VIP Guest status
    • $25 food or beverage voucher

    Read Our Terms and Conditions

Overview

Family-friendly and all-inclusive, Grand Velas Riviera Maya delivers surf, scrumptious dining, spa services, and far more than any alliteration theme could contain.

All-inclusive in a new light, even for the non all-inclusive guest
Riveria Maya is exactly what you would hope any beach-centric vacation to be: clear blue sky, rolling surf, eclectic food, and service staff that know what you what before you want it.

To refer to Grand Velas Riviera Maya as "sprawling" would be to undersell it indeed. Three separate wings shine in their own way: The Zen Grand Section, with 206 jungle-framed suites; The Ambassador Family-Friendly Area, with 197 ocean-view suites; and The Exclusive Grand Class, with 89 spacious suites.

Swim, scuba, tour the rainforest, spa, snorkel, and golf until your heart's content. After though, you'll want to have a quick family meeting to decide of which of eight dining haunts you'll be patronizing that evening. Is it Lucca for fine Italian? Cocina De Autor for firey Spanish cuisine? Perhaps you'll stay local and do Mexican favorites at Frida - always a wise choice

Later, after the kids are off to bed, why not shimmy over to Skybar, an adults-only spot where live DJ's remind you that giggling and wildly twirling around isn't just for the kids.

Amenities

  • Fitness Centre
  • Jacuzzi / Hot Tub
  • Meeting / Conference Rooms
  • Kids Club-Daily Activities
  • Spa
  • Lounge/Bar
  • Swimming Pool - Outdoor
  • Restaurant(s)
  • DVD Player
  • Nanny/Babysitting Service
  • Concierge (24-Hour)
  • Butler Service
  • Continental Breakfast Included
  • In-room safe
  • Laundry Service
  • Outdoor Dining & Lounging Area
  • Flat Screen TV
  • Front Desk
  • High Speed Internet
  • Room Service (24-Hour)

Interests

  • Business
  • Family
  • All Inclusive
  • Sunbathing
  • Honeymoon
  • Wedding
  • Diving
  • Watersports
  • Snorkeling
  • Golf
  • Spa

CHECK AVAILABILITY

Group Booking?

Why book your hotel with us?

  • Free Perks at Kiwi Advantage Hotels
  • Visa Luxury Hotel Collection Benefits
  • Best Available Rates, Guaranteed

Location

Grand Velas Riviera Maya is located five minutes away from downtown Playa del Carmen, and 35 minutes from Cancun International Airport.


Reservations

  • Our hotel reservation specialists are available to assist with your hotel reservations, itinerary changes, or questions.

  • Sunday 7am to 12am
    Monday to Thursday 24hrs
    Friday 12am to 5pm
    Saturday 7am to 3pm

    Hours of operation are in Pacific Standard Time.

  • Phone:
  • 1 877.999.0680
  • Email: Reservations Team

Contact Hotel

  • Grand Velas Riviera Maya
  • Carretera Cancun Tulum Km. 62
  • Municipio de Solidaridad
  • Playa del Carmen 77710

  • Phone: +52.984.877.4400Toll Free: 1.888.407.5792
  • Website: Visit the hotel's website.
  • Email: Email the hotel.

Recognition & Affiliates

Grand Velas Riviera Maya is part of Velas Resorts

AAA - Five Diamond Award - 2011 & 2012
Condé Nast Traveler - Gold List - 2012
Forbes - Ten Coolest All-Inclusive Resorts - 2012
Condé Nast Johansens - Most Excellent Spa Hotel in Mexico and Central America - 2010
Food & Wine Magazine - One of the 100 Best New Food and Drink Experiences - 2010
Virtuoso - Best Spa in the World - 2010
The Leading Hotels of the World - Commitment to Quality Award - 2009
The Leading Spas of the World - Leading Spa - 2009

Grand Velas Riviera Maya — city, country

Late check out of 3:00pm
VIP Amenity (Bottle of tequila)
$25 Food & Beverage Voucher (Applicable for the late check out)

Learn more about Kiwi Advantage

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