8.8
Service
10
Rooms
8
Location
9
Service
10
Rooms
8
Location
9
Food & Beverage
10
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • Birdwatching—over 30 different species are regular visitors to the hotel
  • Hotel Tradition—welcoming guests since opening its doors in 1950
  • Ocean Views—each accommodation boasts a Caribbean Sea view
  • Ocean Spa—outdoor relaxation space with plant-based treatments
  • Aquatic Fun—complimentary snorkeling and kayaking

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Complimentary bottle of Appleton XV Jamaican Rum in room
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 1:00 PM
Child policy: Maximum child age: 10
Pet policy: No pets allowed on property - our hotel dog Shadow is here to bridge the gap
Accepted by this hotel: American Express Mastercard Discover Visa

Awards & Affiliates

Condé Nast Traveller - Best All-Inclusive Resorts in the Caribbean - 2024
House & Garden - #1 Best Hotel in the Caribbean for Winter Sun - 2024
The Telegraph - #2, Best Places to Stay in Jamaica - 2024
US News & World Report - #10 Best Hotel in the Caribbean - 2024
US News & World Report - Best in Ocho Rios - 2023 & 2024
US News & World Report - # 2 Best Hotel in Jamaica - 2023 & 2024
US News & World Report - # 2 Best Resort in Jamaica - 2023 & 2024
US News & World Report - #9 Best Resort in the Caribbean - 2023 & 2024
Travel + Leisure - Top 500 Hotels in the World - 2023
Travel + Leisure - World's Best Awards, Top 10 Resort in Caribbean - 2023
Conde Nast Traveler - Reader's Choice Awards, #7 Top 10 Hotels in the Caribbean & Central America - 2023
US News & World Report - #11 Best Hotel in the Caribbean - 2023
Harper's Bazaar Travel Guide - Iconic Properties - 2022
Country Life, Caribbean Special - Awarded Best Island Escape for Culture - 2022

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