8.3
Service
9
Rooms
8
Location
8
Service
9
Rooms
8
Location
8
Food & Beverage
9
Spa & Fitness
9
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Memorable Suites—set on stilts above relaxing waters
  • La Grand'Vigne—dine in a former 18th century orangery
  • Paradox Bar—home to over 1,200 bottles of wine
  • Spa Center—specializes in vinotherapy treatments
  • Pool Fun—two pools, outdoor Jacuzzi with hot spring water

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • $90 USD food & beverage credit per room, per stay
    • Daily complimentary breakfast for two
    • Welcome gift in room
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Best Wellness Retreat Icon
Named Best Wellness Retreat in the 2023 Kiwi Collection Hotel Awards. View all winners
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:30 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 4
Pet policy: Pets allowed in room but not in our restaurants and Spa. Charge for pets 25.00 EUR
Accepted by this hotel: American Express Mastercard Visa

Awards & Affiliates

A Member of Authentic Hotels
Two Michelin Star - La Grand’Vigne

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