9.1
Service
10
Rooms
9
Location
10
Service
10
Rooms
9
Location
10
Food & Beverage
10
Spa & Fitness
10
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
7
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Perks

  • Late check-out on request, when available
  • Upgrade upon arrival, subject to availability
  • Welcome gift in room
  • $100 USD hotel credit per room per stay (not applicable to room service, room supplement or retail)

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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • Welcome gift in room
    • $100 USD hotel credit per room per stay (not applicable to room service, room supplement or retail)
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 11
Pet policy: We accept guide dogs with proper certificates and dog of maximum weight of 10lbs or 4.5kg. Please note guests are liable for any damage or noise caused by the dog during your stay. Dogs are not to be left unattended in the room and are not allowed in any restaurants or public area.
Accepted by this hotel: American Express Mastercard Diners Club Japan Credit Bureau China Union Pay Visa

Nearby Hotels

Affiliates

Mandarin Oriental, Hong Kong is part of Mandarin Oriental Hotel Group
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings