8.6
Service
8
Rooms
9
Location
9
Service
8
Rooms
9
Location
9
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
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Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Travel + Leisure - 500 World's Best Hotels - 2009
Departures Magazine - Readers' Survey - Top New Lodge in the South Pacific
Travel + Leisure - No. 2, Top 25 Hotels in Australia, New Zealand, & South Pacific - 2008
Travel + Leisure - No. 25, Worlds Best Hotels - 2008
Scene Movie Magazine - New Zealand Dream Gateway - July 2005
Intermezzo - Jungle Luxury - July 2005
Eye Magazine - Eye Destination: Rotorua - September 2005

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings