8.5
Service
9
Rooms
8
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
8
Location
9
Fit to Promise
9

Book with Kiwi Collection at hotels displaying this seal and enjoy free perks during your stay.

For most standard rates* at this hotel, you’ll receive:


  • Automatic room upgrade upon arrival, when available
  • 3PM check-out upon request, when available
  • $25 Spa Credit

*May not apply to promotional rates or packages

Book the Visa Premium Card Rate with any of the following Visa Premium Cards: Visa Signature, Visa Infinite or select Visa Platinum and Visa Gold and receive these premium additional benefits.

  • Best available rate guarantee
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP Guest status
  • 3PM check-out upon request, when available

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Overview

Strike a balance between leisure and culture at Viceroy Riviera Maya, a world-class resort surrounded by world-class destinations.

The beach grill is a favorite for dining
Beaches are nice, but after five days or so, they begin to look eerily like big piles of sand. Welcome this realization at Viceroy Riviera Maya. Your vacation is just getting started.

The first thing you'll want to do is arrange a tour of the attractions and ancient Mayan cities that dot the region. The pyramid at Uxmal is a humbling feat of ancient engineering, while Xel-Ha, the world's largest natural aquarium, invites you to swim with the dolphins - or the stingrays.

Head back to your luxury villa - there are 41 in total, and take a dip in your private pool. Swing by La Marea, the on-site "Mayaterranean" restaurant, for traditionally prepared seafood simmered in banana leaves. And save some energy for a horseback ride along the beach, or if you prefer horses of the sea variety, scuba diving.

Unique to Viceroy Riviera Maya is the hotel's aromatic and cleansing Soap Concierge. Upon arrival at the resort, guests are greeted with a "Mayan Blessing", before a Soap Concierge arrives to explain this special service. A variety of soaps are presented in different scents and types, with guests choosing their favourite. The Soap Concierge then slices the selection from a large block, and guests are free to use it throughout the rest of their stay.

Luxury Villa Double

  • Room size: 93 m2 / 1000 ft2

Villa with 2 Queen beds, a private kidney-shape pool and a terrace with a hammock and sitting area. Includes air-conditioning, TV with DVD/CD player, deluxe toiletries and moon shower. Bathrooms feature his-and-hers sinks, spacious closets and standing shower.

Luxury Villa King

  • Room size: 93 m2 / 1000 ft2

Villa with 1 King bed a private kidney-shape pool and a terrace with a hammock and sitting area. Includes air-conditioning, TV with DVD/CD player, deluxe toiletries and moon shower. Bathrooms feature his-and-hers sinks, spacious closets and standing shower.

Royal Villa

  • Room size: 93 m2 / 1000 ft2

Villa with 1 Kind bed. Features "Mayordomo" service which includes exclusive butler service, personalized VIP service, welcome soap concierge, welcome fruit platter and a welcome beach amenity. Includes iPod with docking station, DVD player, LCD TV, hammock, linen bathrobes, choice of luxury bedding, luxury oversized towel, wireless phone, aromatherapy set-up and turndown service.

Premium Villa King

  • Room size: 158 m2 / 1700 ft2

Features an outdoor terrace, private outdoor shower, spacious bathroom, iPod docking station and flat-screen TV.

Ocean View Villa

Features an outdoor living area, plunge pool, private outdoor shower and luxurious Egyptian cotton sheets.

Ocean View Two Level Villa

  • Room size: 280 m2 / 3013 ft2

Two-storey villa with 1 King canopy bed, living/lounge area, dining area, guest bathroom, private patio with a hammock, chaise lounges, private swimming pool, spiral staircase, and a second-storey terrace with a sitting area.

Beachfront Villa

  • Room size: 158 m2 / 1700 ft2

Features a King bed, air conditioning, pillow menu, VIP welcome amenity, turndown service, flat-screen TV, iPod docking station, marble walk-in shower and Nespresso machine.

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    Viceroy Riviera Maya stretches out across seven miles of white sand beach on Mexico's Yucatan Peninsula. Cancun International Airport is about an hour away by car.

    Camino Xcalococo Frac 7
    Playa del Carmen 77710
    Mexico
    VIEW HOTEL ON A MAP
    Our hotel reservation specialists are available to assist with your hotel reservations, itinerary changes, or questions.
    Phone: 1 877 999 0680
    Send us an email
    Sunday 7AM - 12AM Monday to Thursday 6AM - 1AM Friday 6AM - 12AM Saturday 7AM - 3:30PM

    Hours of operation are in Pacific Standard Time

    Viceroy Riviera Maya is part of Viceroy Hotels & Resorts and Viceroy Hotel Group

    Travel + Leisure - 500 World's Best Hotels - 2009
    Condé Nast Traveler - Readers' Choice Awards, Top 100 - Top three resorts in Mexico - 2009
    Travel + Leisure - No. 19, Top 25 Hotels in Mexico and Central & South America - 2008
    AAA - Four Diamond Award - 2010-2014

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