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Insider
Industry Leaders Share their Stories
 WOW Travel
Like women, luxury hotels need a lot of attention, love, and affection
By: Amedeo Ottaviani
My business card simply says hotelier. I was supposed to become a doctor but hospitality is in my blood.
Read full story		 Like women, luxury hotels need a lot of attention, love, and affection
Jumeirah believes happy staff members means happy guestsJumeirah believes happy staff members means happy guests
The emotional philosophy of running luxury hotels is challenging - how exactly do you capture consumers' hearts and minds? more
By: Guy Crawford
Kor Hotel Group elite brands - Viceroy and TidesKor Hotel Group elite brands - Viceroy and Tides
The Tides, a partner of ocean conservancy organization Oceana, and The Viceroy, with its flagship in Santa Monica, California, are two key components... more
By: Nicholas Clayton
Future Leaders of Luxury must be boldFuture Leaders of Luxury must be bold
True international luxury today is very much about individuality, worldliness, inspiration, high craft, passion and consciousness. more
By: Stephen Alden
Unique and distinguished hospitalityUnique and distinguished hospitality
"Consumers want distinguishing features," says Gamal Aziz, President and CEO of MGM MIRAGE Hospitality, which is expanding the company's... more
By: Gamal Aziz
A New Breed: The Modern RichA New Breed: The Modern Rich
There is a new breed of luxury-seekers . . . the “modern rich,” says Umberto Angeloni, former global Chairman of Brioni and renowned... more
By: Umberto Angeloni
Luxury is here to stayLuxury is here to stay
Luxury is never going to go away, says designer Tom Ford - shown here, with, from left, Kate Hudson, Liv Tyler and Julianne Moore at the launch of... more
By: Tom Ford
Luxury has nothing to do with opulenceLuxury has nothing to do with opulence
It is ambience, setting, a great location with lovely staff and other people, having fun. I always say I do not do real-estate but lifestyle, putting... more
By: Peter De Savary
Attention to detail is how Shangri-La delivers their serviceAttention to detail is how Shangri-La delivers their service
Discerning consumers today expect product consistency - but service delivery must also be consistent, and that is not as easy as getting the product... more
By: Symon Bridle
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