7.8
Service
8
Rooms
7
Location
10
Service
8
Rooms
7
Location
10
Food & Beverage
10
Spa & Fitness
7
Attention to Detail
7
Generosity & Value
6
Wow / Hip Factor
7
Architecture & Design
7
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 11:00 AM

Nearby Hotels

Awards & Affiliates

The Balmoral is part of Rocco Forte Hotels

Forbes Five Star Rating
Michelin Guide - One Michelin Star
Condé Nast Traveler - Gold List
Travel + Leisure - 500 World's Best Hotels

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings