Capella Ixtapa

Average Rating

8.6

Kiwi Rating Explained

Service
9
Rooms
10
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Location
10
Fit to Promise
9

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This price represents the lowest nightly rate found at this property over the next 60 days. Actual rate may vary based on seasonality and availability.

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  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP Guest status
  • 3PM check-out upon request, when available

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Overview

A beguiling resort hotel in Ixtapa, Mexico, Capella Ixtapa offers spectacular views, a full-service spa, fine dining, and golf nearby.

Solitude and tranquility. Privacy and seclusion. Romance and relaxation. Set inside a rock cliff above the Pacific Ocean, the Capella Ixtapa Resort and Spa provides a remarkable holiday.

Each of its 59 guest suites are detailed with modern and traditional Mexican touches. Handmade clay and stone meets sleek marble and polished hardwood. Each room has an ocean view and a private terrace with plunge pool.

Fall asleep to the Pacific breeze and the sound of ocean waves. Dine at the three Capella Ixtapa's restaurants and experience modern Mexican cuisine in an intimate setting. Relax with complimentary afternoon refreshments on your terrace, or sample exotic selections at the Tequila room. Book a round of golf or a snorkeling excursion, or stay on-site to savor a treatment at the spa.

With staff who go above and beyond, you can expect the celebrity treatment from start to finish. Here in the lap of luxury, even the most traveled vacation connoisseur will feel spoiled.

Oceanfront Junior Suite

  • Room size: 50 - 63 m2 / 540 - 680 ft2

Junior suite with thatched terrace and a shaded private plunge pool


Capella Oceanfront Junior Suite

  • Room size: 50 m2 / 540 ft2

Features a private terrace, plunge pool


Deluxe Oceanfront Junior Suite

  • Room size: 63 - 83 m2 / 680 - 895 ft2

Junior Suite with private terrace, day bed, non-shaded private plunge pool


Capella Deluxe Junior Suite

  • Room size: 63 m2 / 680 ft2

Junior Suite with private terrace, private non-shaded pool


Oceanfront Penthouse Suite

  • Room size: 85 - 116 m2 / 918 - 1250 ft2

One bed Penthouse with balcony, large terrace, private pool and spacious living room

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DISCLAIMER: Images represent a typical room in indicated category and may differ from actual room upon check in
Dhisco
  • Fitness Centre
  • Gift Shop
  • Indoor Sauna / Spa
  • Jacuzzi / Hot Tub
  • Library
  • Lounge/Bar
  • Private Dining Room
  • Private/Suite Pools
  • Restaurant(s)
  • Spa
  • Spa Services
  • Swimming Pool - Outdoor
  • Concierge
  • Concierge (24-Hour)
  • DVD Player
  • Flat Screen TV
  • Front Desk
  • Gazebo / Private Relaxation
  • High Speed Internet (Complimentary)
  • High Speed Internet (Wireless)
  • In-room safe
  • Internet
  • Laundry Service
  • Massage
  • Non-Smoking Rooms
  • Outdoor Dining & Lounging Area
  • Room Service
  • Room Service (24-Hour)
  • Turndown Service
  • Welcome Amenity
  • Bird Watching
  • Diving
  • Fishing
  • Gastronomy
  • Hiking
  • Honeymoon
  • Horseback Riding
  • Mountain Biking
  • Relaxing
  • Romance
  • Sightseeing
  • Snorkeling
  • Spa
  • Swimming
  • Wedding

We go to great lengths to ensure the information and advice we provide is authentic and accurate. The guest reviews appearing on our site are written by people who booked through Kiwi Collection and stayed at the hotel. In other words, the reviews are written by verified hotel aficionados like you!

Spectacular Location, Great Staff, Yet many improvements desired

Without a doubt Capella Ixtapa is located on the hottest real estate in Ixtapa.

I managed to capture some videos of Capella Ixtapa and its surroundings:
http://vimeo.com/37989326

I had an opportunity to bring a guest, who unlike me, travels most of the year, staying at 5 to 7 star hotels for both work and pleasure.

My review reflects these wide spectrum of experience.

Using Kiwi's rating, I would score 74:
Service: 8
Rooms: 8
Food & Beverage: 6
Attention to Detail: 4
Wow Factor: 9
Architecture & Design: 8
Location: 9

Service: Most of the staff were warm, kind, and willing to go extra mile to fulfill your needs and requirements.

Rooms: I was very disappointed to stay in the "worst spot" with the hotel not very full AND without any Kiwi VIP perks in sight.

It's true that every room has a great view. But one thing that can ruin it all is the proximity to restaurant and the pool.

Quiet star gazing was ruined by the blender from the kitchen and awkward staring from the main pool made things worse.

Food & Beverage: With the main chef, we were met with non-innovative food. Wine selection was average. Fruit selection was terrible. Food price was high and value was average. Though we recommend the Sea View Dining.

Attention to Detail: What makes a 5 star different is the attention to detail regardless which room you are in. Capella Ixtapa failed on this. Staff are not trained to this level yet.

By far, best location at an international level with a perfect harmony with nature and weather. Only thing missing is the private beach, but a quick bike/taxi can get you there.

No reviews are available at this time.

Recognition & Affiliates

Capella Ixtapa is part of Capella Hotels and West Paces Hotel Group

Condé Nast Traveler - No.22, Top 100 Hotels & Resorts in the World- 2012
Condé Nast Traveler - Gold List - 2012
AAA - Four Diamond Award - 2013 & 2014