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8.3
Service
8
Rooms
8
Location
10
Service
8
Rooms
8
Location
10
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
8
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Rate
  • Visa Premium Rate
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Why we love it

  • A-Spa—plant-based products, no animal testing
  • Rooftop Dining—dine suspended over the rim of a volcano
  • Swimming Space—three outdoor infinity pools
  • Wedding Specialists—memorable setting, dedicated planner
  • Cliffside Location—right on the caldera overlooking a volcano
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Travel + Leisure - The 100 Best Hotels in the World - 2016
Travel + Leisure - 500 World's Best Hotels - 2010, 2011 & 2012
Conde Nast Traveler - Gold List - 2004-2008, 2011
AA - Five Star Diamond Award - 2012