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8.9
Service
9
Rooms
8
Location
9
Service
9
Rooms
8
Location
9
Food & Beverage
10
Spa & Fitness
10
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Rate

  • Automatic room upgrade upon arrival, when available
  • 3 PM check-out, when available
  • Internet fee included

Why Travel With Kiwi Collection

Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Awards & Affiliates

Tatler Spa Award - Classic Beauty Award - 2017
South West Tourism Award - Gold Winner Hotel of the Year - 2017
Luxury Travel Guide - Luxury Travel Awards Hotel & Spa of the Year - 2016
Visit England - Rose Award - 2015
Visit England - Five Star Gold Award - 2017
Visit England - Breakfast Award - 2017
Michelin Guide - One Michelin Star - 2006-2018
ZEST MAGAZINE - Readers Choice - No.2, Best for Outdoor Activity Lovers - 2010
Good Spa Guide - U.K.'s Most Delicious Spa - 2010
Good Spa Guide - Best Spa in the South West - 2016-2017
Condé Nast Traveller - Johansens Awards for Excellence - Best for Families - 2018
AA - 3 Rosettes for Park Restaurant, One Rosette for The Brasserie, Five Red Stars
English Tourist Council - 4 Stars, Gold Award
RAC - Gold Ribbon Award - 4 Stars Dining Award
Visit Britain - Five Gold Star Award - 2010
Catey's - Independent Hotel of the Year Winner - 2010