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8.7
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
8
Spa & Fitness
7
Attention to Detail
8
Generosity & Value
9
Wow / Hip Factor
10
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Perks & Offers

  • Kiwi Collection Rate
  • Visa Premium Rate
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Why we love it

  • Wine Cave—dates back over 150 years, huge wine choice
  • Charisma Restaurant—al fresco dining, Greek cuisine
  • Wet Allure Suites—large private terrace and outdoor Jacuzzi
  • Asian Spa—indulge in a range of relaxing eastern treatments
  • Stunning Weddings—outdoor ceremonies overlooking the caldera
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Guarantee
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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Mystique, a Luxury Collection Hotel is part of The Luxury Collection and Starwood Hotels & Resorts

Condé Nast Traveler Gold List - Readers’ Choice Award - 2014

Condé Nast Traveler Gold List - Readers’ Choice Award - 2013
Condé Nast Traveler - Gold List - 2013
SPG - Best Small Wonder - 2013
SPG - Most Romantic Retreat - 2013