The Fairmont Banff Springs

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Average Kiwi Rating

7.9

Kiwi Rating Explained

Service
9
Rooms
7
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
7
Generosity & Value
7
Wow / Hip Factor
7
Architecture & Design
8
Location
10
Fit to Promise
8

Nightly Rates from:

CAD 360
Nightly Rates From

This price represents the lowest nightly rate found at this property over the next 60 days. Actual rate may vary based on seasonality and availability.

(USD 298)

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  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP Guest status
  • 3PM check-out upon request, when available

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Overview

Resting at the foot of Alberta's majestic Rocky Mountains in Banff National Park, The Fairmont Banff Springs may be in the middle of the wilderness, but it's far from rustic.

Willow Stream Spa boasts a therapeutic mineral pool with three cascading waterfall pools.
There's something magical about this part of the world: maybe it's the snow covered pine trees, imposing mountain ranges, or pristine lakes. But it might just be The Fairmont Banff Springs. Styled after a Scottish Baronial Castle, this elegant retreat gives its stunning surroundings a run for their money.

Awaken to timeless design, crisp mountain air, and sweeping views. Wrap yourself in a plush robe and enjoy a leisurely brunch before a day of hiking, ice skating, or skiing at one of three nearby resorts. Return in time for a fireside cocktail before indulging in a wide selection of cuisine to please any gastronomic craving, be it innovative appetizers or steaks grilled to perfection.

No trip to the Banff Springs would be complete without a visit to Willow Stream Spa to sooth sore muscles in the mineral bath, just one of the relaxing choices on the spa menu, the perfect end to an enchanting day.

Amenities

  • Restaurant(s)
  • Spa Services
  • Concierge
  • Gift Shop
  • Handicapped Facilities
  • Laundry Service
  • Non-Smoking Rooms
  • Parking
  • Pets Allowed (Restrictions may Apply)

Interests

  • Adventure
  • Fishing
  • Golf
  • Hiking
  • Horseback Riding
  • Romance
  • Sightseeing
  • Skiing

Guest Reviews

We go to great lengths to ensure the information and advice we provide is authentic and accurate. The guest reviews appearing on our site are written by people who booked through Kiwi Collection and stayed at the hotel. In other words, the reviews are written by verified hotel aficionados like you!

Lovely location, beautiful hotel and spa, with service that is variable during peak times

This was our second stay at the Fairmont in Banff - first in Nov. 2011 then in July 2012. We had been enchanted during our first stay with the hotel, its services, the spa, and the region. During our second trip, when it was peak season, the services at the hotel were less consistent. Examples of such lapses include (i) a 3 hour afternoon spent waiting in the public areas of the hotel while we were changed rooms (as part of an upgrade) and had to wait for our new room to be cleaned; (ii) while treatments at the spa are advertised as including access to the private pools, sauna, etc. for the day, a pedicure was not considered a "spa" treatment so didn't; and (iii) a glitch in their computer system resulted in us being inadvertently checked out of our room 3 times on different days of our stay (which was fixed with visits to the front desk). All of these experiences are small details, of course, but for a brand and hotel that prides itself on customer service (and charges prices to match!), these were letdowns for us. Overall, I would go back but would be way more assertive in assuring my needs are being met during my next stay.

Gogobot Reviews

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Location

The Fairmont Banff Springs is located in an idyllic setting at the foot of the Canadian Rockies, an hour and a half's drive west of Calgary.

Reservations

Contact Hotel

Our hotel reservation specialists are available to assist with your hotel reservations, itinerary changes, or questions.

PHONE: +1.877.999.0680
EMAIL: Reservations Team

Monday to Friday 6am – 12am
Saturday and Sunday 7am - 3pm
Hours of operation are in Pacific Standard Time.
  • The Fairmont Banff Springs
  • 405 Spray Avenue
  • Banff T1L 1J4
  • Canada


Recognition & Affiliates

The Fairmont Banff Springs is part of Fairmont Hotels & Resorts and FRHI Hotels & Resorts

CAA - Four Diamond Award - 1999-2014
Condé Nast Traveler - No.8, Top 20 Resorts in Canada- 2012
Conde Nast Traveller UK - Gold List - 2012
Condé Nast Traveler - Gold List - 2011
Travel + Leisure - 500 World's Best Hotels - 2009 & 2011