8.4
Service
8
Rooms
8
Location
9
Service
8
Rooms
8
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
9
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Perks

  • Daily complimentary breakfast for two
  • Late check-out upon request, when available
  • Upgrade upon arrival, subject to availability

Why we love it

  • Fitness center—workout, do yoga, and stay fit at the 24-hour gym
  • Inner calm—space encourages mindfulness and connection to natural elements
  • TOKii—high-end Japanese restaurant with fresh sushi, sashimi, and robata
  • Central London—sights and attractions of the city are at your doorstep
  • Premium spirits—sample sake, whisky, and cocktails at The Malt Lounge & Bar

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Daily complimentary breakfast for two
    • Late check-out upon request, when available
    • Upgrade upon arrival, subject to availability
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 3
Pet policy: Pets are not allowed

Nearby Hotels

Awards & Affiliates

AA Star 5 Stars
Local Star Rating 5 Stars
NorthStar Travel Media Rating 5 Crowns

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