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8.7
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Visa Premium Benefits

  • Complimentary breakfast for two
  • $25 USD food or beverage credit
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Late check-out upon request, when available
  • VIP Guest status
  • Best available rate guarantee

Why Travel With Kiwi Collection

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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 17
Pet policy: The Surrey Hotel welcomes small domestic pets with a non-refundable pet fee. The fee varies by room type - USD 150 plus tax per stay for Salons / USD 250 plus tax per stay for Suites. Several pet amenities are available. Service Animals Request Legal Documentation to Waive the Pet Fee.
Accepted by this hotel: American Express Mastercard Diners Club Discover Japan Credit Bureau China Union Pay Visa

Nearby Hotels

Awards & Affiliates

The Surrey is part of Denihan Hospitality Group

Travel + Leisure - The 100 Best Hotels in the World - 2016
Forbes - Four Star Hotel - 2016
AAA - Four Diamond Award - 2011-2016
Conde Nast Traveler - Readers' Choice Awards - No. 1 Hotel in New York City (2015)
Travel + Leisure Readers' Choice Awards - No. 1 Hotel in New York City (2015)
Conde Nast Traveler - Hot List - 2010

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings