The Westin Maui Resort & Spa

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Average Kiwi Rating

7.6

Kiwi Rating Explained

Service
8
Rooms
8
Food & Beverage
8
Spa & Fitness
7
Attention to Detail
7
Generosity & Value
8
Wow / Hip Factor
7
Architecture & Design
7
Location
8
Fit to Promise
8

Nightly Rates from:

USD 329
Nightly Rates From

This price represents the lowest nightly rate found at this property over the next 60 days. Actual rate may vary based on seasonality and availability.

Kiwi Advantage

Book with Kiwi Collection at hotels displaying this seal and enjoy free perks during your stay.

For most standard rates* at this hotel, you’ll receive:


  • Best Available Rate Guarantee, Automatic Room Upgrade at Check in (Subject to Availability), 3PM Late Check Out (If Available).

*May not apply to promotional rates or packages

go with visa

Book the Visa Premium Card Rate with any of the following Visa Premium Cards: Visa Signature, Visa Infinite or select Visa Platinum and Visa Gold and receive these premium additional benefits.

  • Best available rate guarantee
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP Guest status
  • 3PM check-out upon request, when available

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Overview

Millions of tourists flock to Maui each year, but only a lucky few have the privilege or wherewithal to stay at The Westin Maui Resort & Spa, one of the island's absolute gems.

Family oriented, with all sorts of amenities for the kids.
The Westin Maui Resort & Spa occupies some of the best real estate on this Hawaiian island, itself a world-famous slice of paradise. In the spirit of luxury one-upmanship, it brags some of the best amenities, too.

The Wailele Polynesian Luau is less restaurant than jungle-scale entertainment center, where guests enjoy dances and songs indigenous to Maui. Crafters move from table to table (to your kids' wide-eyed delight) as easygoing staff present a four-course meal of Christmas dinner proportions. The headlining fire knife dance performance is exactly what it sounds like.

Mountain-view rooms and oceanfront suites are less daring, where your biggest risk is falling too deeply asleep on extra-fluffy pillows. Comfort takes precedence over design, giving the breathtaking scene framed by your window the attention it deserves.

Outside, waterslide races, snorkeling, and aqua golf keep the kids occupied while mom and dad go sailing or take a historical tour of the island.

Amenities

  • Fitness Centre
  • Indoor Sauna / Spa
  • Jacuzzi / Hot Tub
  • Lounge/Bar
  • Meeting / Conference Rooms
  • Restaurant(s)
  • Spa
  • Swimming Pool - Outdoor
  • Concierge
  • Express Check Out
  • Front Desk (24-Hour)
  • Gift Shop
  • Handicapped Facilities
  • High Speed Internet
  • Laundry Service
  • Nanny/Babysitting Service
  • Non-Smoking Rooms
  • Outdoor Dining & Lounging Area
  • Parking
  • Room Service (24-Hour)
  • Turndown Service
  • Valet Parking

Interests

  • Adventure
  • Bird Watching
  • Business
  • Diving
  • Family
  • Golf
  • Sightseeing
  • Snorkeling
  • Spa
  • Swimming

Guest Reviews

We go to great lengths to ensure the information and advice we provide is authentic and accurate. The guest reviews appearing on our site are written by people who booked through Kiwi Collection and stayed at the hotel. In other words, the reviews are written by verified hotel aficionados like you!

Very Poor Service for a "Top Tier" Hotel

Overall, we were very disappointed with this hotel, given the rate we had to pay to stay at the resort. I'd consider this a three star hotel at best - the service was surprising bad for a Westin property.

- On three different occasions, we asked for items to be delivered to the room, and in every case it took at least 45 minutes for the items to arrive
- There were no room service menus available in the room. It took three calls to different people in the hotel to find a menu
- Rooms are a little dated for a "premium" property
- Paying a premium for an ocean view suite landed us on the third floor, with a fabulous view of the roof of the convention space in the hotel. While we could technically see the ocean, it was not what was advertised or expected
- Given that we were already paying a resort fee, it seemed ridiculous to have to pay $37/day to reserve beach chairs - it felt like we were being gouged by the hotel
- My wife sent her wedding dress to housekeeping to have it steamed. The dress was returned the next day, but they did not steam it.
- It took almost an hour for our bags to be delivered to our room, and we had to call down twice to even get them delivered in that time.

In addition, there was no benefit for using the Kiwi Collection as a service. We did not receive any of the promised benefits, even using the Visa Premium card for the reservation and payment of the room bill.

I doubt we will use Kiwi Collection again, and would definitely not stay at the Westin Maui on any return trips to Maui. This hotel should be dropped from the Kiwi Collection.

Gogobot Reviews

No reviews are available at this time.

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Location

The Westin Maui Resort & Spa sits on Kaanapali Beach, occupying five hectares of stunning oceanfront property at the foot of Maui's dormant volcanic peaks. The resort is a 45-minute drive from Kahului Airport.

Reservations

Contact Hotel

Our hotel reservation specialists are available to assist with your hotel reservations, itinerary changes, or questions.

PHONE: +1.877.999.0680
EMAIL: Reservations Team

Monday to Friday 6am – 12am
Saturday and Sunday 7am - 3pm
Hours of operation are in Pacific Standard Time.
  • The Westin Maui Resort & Spa
  • 2365 Kaanapali Parkway
  • Lahaina 96761
  • United States


Recognition & Affiliates

The Westin Maui Resort & Spa is part of Westin Hotels & Resorts and Starwood Hotels & Resorts

Travel + Leisure - World's Best Awards - Top 25 Resorts in Hawaii - 2009
Travel + Leisure - World's Best Spas, Top 5 Hotel Spa - 2009
AAA - Four Diamond Award
Travel + Leisure - Top 25 Hotels in Hawaii - 2008
Travel + Leisure - Top 50 Family Resorts - 2008