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8.6
Service
9
Rooms
8
Location
9
Service
9
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Exclusive Extras & Deals

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Why we love it

  • Military Past—dates back to the First World War
  • Cultural Location—steps to a number of museums
  • La Rotonda Restaurant—stained glass dome, relaxed setting
  • Fitness Studio—modern equipment, training available
  • Wellness Center—body, facial, hair and laser treatments
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Awards & Affiliates

The Westin Palace Madrid is part of Westin Hotels & Resorts and Starwood Hotels & Resorts

Travel + Leisure - 500 World's Best Hotels - 2009 & 2011
Condé Nast Traveler - Gold List - 2008-2010
Condé Nast Traveler - 75 Hot List of Hotels - 2008
Travel + Leisure - No. 43, Top 50 Hotels in Europe - 2008
Travel + Leisure - No. 7, Best Best Business Hotels Europe - 2008