8.0
Service
9
Rooms
8
Location
7
Service
9
Rooms
8
Location
7
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
7
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
  • Limited Time Offers
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Why we love it

  • Mystic relaxation—book one of the Aztec-inspired spa treatments
  • Splendid pool—relax and swim amid spectacular mountain views
  • Mesa de Origen—enjoy local ingredients and ancestral family recipes
  • Magical location—set near the Tepozteco ruins and archaeological site
  • Mandala—beautiful event space for yoga and energetic arts
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out upon request, when available
    • Upgrade upon arrival, subject to availability
    • Welcome gift in room
    • Daily complimentary breakfast for two
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
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Limited Time Offers

22% Off in Mexico
Save 22% on the Best Publicly Available Rate Through: Feb 28, 2027
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 13
Pet policy: No pets allowed.

Awards & Affiliates

AA Five Stars
Local Star Rating Five Stars

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