8.4
Service
9
Rooms
7
Location
9
Service
9
Rooms
7
Location
9
Food & Beverage
9
Spa & Fitness
9
Attention to Detail
8
Generosity & Value
9
Wow / Hip Factor
7
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • 10 restaurants and bars—Enjoy a truly exceptional dining experience with dynamic dishes
  • Pool—Peaceful and serene facility perfect for fitness and relaxation
  • Nagomi Spa and Fitness—Replenish in a calm oasis in the heart of the city
  • Grand Club Lounge—Personalized service and exclusive accommodations
  • Roppongi—Perfect area to comfortably explore and discover Tokyo

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • $100 USD food or beverage credit
    • Daily complimentary breakfast for two
    • Welcome amenity
    • Complimentary in-room Wi-Fi
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Age regulation: We consider child age from 13 years old as an adult. If the children is under 12 years, they can share the beds.
Pet policy: Pets are not allowed.

Awards & Affiliates

Grand Hyatt Tokyo is part of Grand Hyatt and Hyatt International Hotels & Resorts

Travel + Leisure - 500 Best Hotels in the World - 2023 & 2025
Business Traveller - Best Business Hotel in Tokyo - 2024
Forbes Four-Star Hotel and Spa - 2021-2024
Travel + Leisure - The Best Hotels in Tokyo - 2021-2024
Michelin Guide Tokyo - Five Red Pavilion Luxury Hotel - 2021 & 2022
Travel + Leisure - The World’s Best Awards, No. 1 Best Hotels in Tokyo - 2022
Travel + Leisure - The World’s Best Awards, The Best City Hotels in Asia - 2022

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Perks & Offers
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