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Generosity & Value
Wow / Hip Factor
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Fit to Promise
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Visa Premium Benefits

  • Complimentary breakfast for two
  • Automatic room upgrade upon arrival, when available
  • Late check-out upon request, when available
  • Complimentary in-room Wi-Fi, when available
  • VIP Guest status
  • Best available rate guarantee
  • $25 USD food or beverage credit

Why we love it

  • Seaside Roof Deck—celebrate with panoramic ocean views and vibrant coastal ambiance
  • Beach Butler Service—enjoy personalized setups with chaise loungers and umbrellas
  • Pearl Lobby Bar—experience curated cocktails inspired by legendary hotel bars
  • High Tide Restaurant—savor elevated cuisine honoring Santa Cruz's Pacific heritage
  • Zen Deck Spa Treatments—relax with ocean-view wellness sessions above the sea
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 4:00 PM
Check-out: 12:00 AM
Child policy: Maximum child age: 17
Pet policy: Pets (dogs and cats) are permitted with a $175.00 per pet, per stay fee. Maximum of two pets per room.

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