8.5
Service
9
Rooms
9
Location
8
Service
9
Rooms
9
Location
8
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Sky Bike—pedal across the rainforest canopy on a 200-meter gondola ride
  • Sustainable Dining—savor farm-to-table meals prepared with local, organic ingredients
  • Observation Tower—climb 26 meters high for panoramic vistas of the cloud forest
  • Night Walks—explore the forest after dark to spot nocturnal creatures in action
  • Hummingbird Garden—witness 19 species feeding in a vibrant, natural setting
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Daily complimentary breakfast for two
    • $25 USD food or beverage credit
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  • Premium Benefits Am I eligible?
    • Best available rate guarantee
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Complimentary breakfast for two
    • $25 USD spa credit per stay
    • VIP Guest status
    • Late check-out upon request, when available
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 11:00 AM
Child policy: Maximum child age: 11
Pet policy: No pets allowed.

Awards & Affiliates

LATA Achievement Awards - Lodge of the Year - 2024
Magellan Awards - Gold Winner, 1st Place - 2024
Conde Nast Traveler - #8, Top 15 Resorts in South America - 2024
World Travel Awards - #1, South America’s Leading Eco-Lodge - 2023

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