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How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Visa Premium Benefits

  • Complimentary breakfast for two
  • Automatic room upgrade upon arrival, when available
  • Late check-out upon request, when available
  • Complimentary in-room Wi-Fi, when available
  • VIP Guest status
  • Best available rate guarantee
  • $25 USD food or beverage credit

Why we love it

  • Sloth Sanctuary—observe rescued sloths up close in their natural rainforest habitat
  • Hanging Bridges—wander through the treetops with panoramic jungle views beneath
  • Amor Loco Restaurant—enjoy Costa Rican flavors served in a relaxed, refined setting
  • Asia Luna Restaurant—taste Asian-inspired dishes made from locally sourced ingredients
  • Outdoor Plunge Pools—soak under the rainforest canopy while listening to wildlife around
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 12
Pet policy: Pets are not permitted with the exception of Seeing Eye dogs.

Nearby Hotels

Awards & Affiliates

AA Star 5 Stars
Forbes (formerly Mobil) Star Rating 5 Stars
OHG Rating First Class
Local Star Rating 5 Stars
NorthStar Travel Media Rating 5 Crowns
AHEAD - Best New Concept Award
Travel + Leisure - World's Best Awards, #1 Hotel in Central America - 2020-2024

Why Travel With Kiwi Collection
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