8.9
Service
8
Rooms
8
Location
9
Service
8
Rooms
8
Location
9
Food & Beverage
9
Spa & Fitness
10
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Coastal Beauty—an English Manor House-style hotel overlooking the Salish Sea
  • Boathouse Spa—indulge in a variety of holistic treatments at Victoria’s only oceanfront spa
  • The Snug—open since 1954, known as Victoria’s first neighborhood pub
  • Mineral Pools—three heated outdoor pools open year-round
  • FARO—sample the culinary delights at the hotel’s handcrafted pizza restaurant

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Daily resort fee waived
    • $20 CAD daily breakfast voucher per person, based on double occupancy
    • Complimentary in-room Wi-Fi
    • VIP Guest status
    • $25 CAD food and beverage credit per stay (Snug Pub only)
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 CAD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Child policy: 16+ age requirement for usage of the seaside mineral pool and hot tub.
Pet policy: Dogs are allowed.
Accepted by this hotel: American Express Mastercard Diners Club Discover Visa

Nearby Hotels

Awards & Affiliates

Condé Nast Traveler - Readers' Choice Awards, #1 Hotel in Western Canada - 2025
Condé Nast Traveler - Readers' Choice Awards, #6 in Western Canada - 2024
Times Colonist - Readers’ Choice Awards, Vancouver Island’s Best Luxury Hotel - 2024
Business Excellence Awards – Best Hospitality Experience - 2024
Condé Nast Traveler - Readers' Choice Awards, Top 10 Resorts in Canada - 2021-2024
Condé Nast Traveler - Reader’s Choice Awards, #19 Best Hotels in the World
Spas of America - #1 Vancouver Island Spa, #1 British Columbian Spa, #25 of Top 100 Spas

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