How do we rate a property?
We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.
From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.
More about how we rate our propertiesPalmaïa The House of AïA
How do we rate a property?
We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.
From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.
More about how we rate our propertiesKiwi Collection Perks
Why we love it
- Gifting Lifestyle—participate in communal workshops and rituals for personal transformation
- AïA\Wellness—explore sound, movement and holistic journeys tailored to your needs
- Jungle Trails—walk paths through lush forest while learning mindful wellness practices
- Eolo Beach Club—enjoy fresh, seasonal meals steps from the Caribbean shoreline
- Atlas Club Lounge—sip curated cocktails in a contemporary social space
About This Hotel
Morning light spills over the Riviera Maya as Palmaïa - The House of AïA stretches along the ocean, a living canvas of jungle and sea.
Palmaïa - The House of AïA occupies 400 hectares of virgin jungle, merging with the Caribbean coastline to create a sanctuary unlike any other. Guests move through a space designed for connection, discovery, and transformation, where thoughtful architecture sits lightly on the land. The resort fosters a community of explorers, eco-entrepreneurs, wellness seekers, and curious travelers—each here to evolve at their own pace.
The suites at Palmaïa are modern, open, and deeply integrated with nature. Floor-to-ceiling windows frame the jungle and ocean, while natural materials and clean lines create spaces that feel simultaneously expansive and intimate. Each suite invites quiet reflection while encouraging engagement with the surrounding environment, balancing privacy with a sense of openness.
Eolo Beach Club offers fresh, seasonal fare steps from the water, perfect for lingering breakfasts and breezy lunches. Atlas Club Lounge presents curated cocktails and small plates within a contemporary social space. The Health Café and Juice Bar serve refreshing drinks and light meals, making wellness approachable and flavorful throughout the day.
AïA\Wellness programs draw on the sacred Popol Vuh and combine sound, movement, and guided holistic sessions. Guests can explore over 30 wellness activities, including rituals of sound, jungle gym workouts, and guided health trail experiences. Spa offerings extend traditional therapies into bespoke, transformational journeys.
The resort’s philosophy, “The Gifting Lifestyle,” emphasizes communal growth and personal transformation over conventional luxury. With an inclusive rate, Palmaïa removes transactional friction, encouraging participation in the community, from workshops to music gatherings and shared rituals.
Returning to the shore at sunset, the same light that first painted the ocean now illuminates the paths through the jungle. At Palmaïa - The House of AïA, every step feels both grounded and expansive, a reminder that the dream of wellness is, quite literally, within reach.
Exclusive Perks & Benefits
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Kiwi Perks
- Upgrade upon arrival, subject to availability
- Late check-out on request, when available
- $100 USD resort credit per room, per stay
- Welcome gift
Room Options
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*All hotel prices are based on local currency.
Guests may be subject to additional fees and taxes.
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Family King Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining the suite features both... Read More
Family King Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
-
King Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining one luxurious king-size... Read More
King Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
-
Queen Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining two queen beds a sofa i... Read More
Queen Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining two queen beds a sofa in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a gorgeous bathroom with walk-in over-head shower, twin basins, perimeter lit vanity mirrors, elegant textured walls bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining two queen beds a sofa in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a gorgeous bathroom with walk-in over-head shower, twin basins, perimeter lit vanity mirrors, elegant textured walls bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
-
King Suite With Bathtub
*Actual room may differ from image shown
King suite with bathtub are an excellent option for couples as they comf... Read More
King Suite With Bathtub
*Actual room may differ from image shown
King suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more. All inclusive meals and 24 hour in-suite dining one luxurious king-size bed elegant bathroom with walk-in shower, vanity mirrors and oval soaking-tub in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
King suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more. All inclusive meals and 24 hour in-suite dining one luxurious king-size bed elegant bathroom with walk-in shower, vanity mirrors and oval soaking-tub in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
-
Family King Suite Ocean View
*Actual room may differ from image shown
Textured walls complemented by wooden elements and focused lighting give... Read More
Family King Suite Ocean View
*Actual room may differ from image shown
Textured walls complemented by wooden elements and focused lighting give off a stylish by relaxed vibe inside the family king suite. The suite features both a lavish king-size bed along with a beautifully crafted wooden bunkbed for 2 children. Other highlights include a large terrace / balcony offering views of playacar's famous white sand beach. This suite can also accommodate 2 adults + 2 children. All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
Textured walls complemented by wooden elements and focused lighting give off a stylish by relaxed vibe inside the family king suite. The suite features both a lavish king-size bed along with a beautifully crafted wooden bunkbed for 2 children. Other highlights include a large terrace / balcony offering views of playacar's famous white sand beach. This suite can also accommodate 2 adults + 2 children. All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
-
King Suite Ocean View
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining one luxurious king-size... Read More
King Suite Ocean View
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
-
Queen Suite Ocean View
*Actual room may differ from image shown
Queen suite sleeps 3 adults, or 2 adults and one child in 2 queen beds... Read More
Queen Suite Ocean View
*Actual room may differ from image shown
Queen suite sleeps 3 adults, or 2 adults and one child in 2 queen beds and a comfortable sofa. The queen suite has a gorgeous bathroom with 2 walk-in over-head showers, twin basins, perimeter lit vanity mirrors, elegant textured walls, and comes complete with plush towels and bathrobes. The 538 ft² of living space, fully furnished balcony, and number of enticing extras make this suite an excellent choice for smaller families or friends seeking beachside luxury and style.
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
Queen suite sleeps 3 adults, or 2 adults and one child in 2 queen beds and a comfortable sofa. The queen suite has a gorgeous bathroom with 2 walk-in over-head showers, twin basins, perimeter lit vanity mirrors, elegant textured walls, and comes complete with plush towels and bathrobes. The 538 ft² of living space, fully furnished balcony, and number of enticing extras make this suite an excellent choice for smaller families or friends seeking beachside luxury and style.
-
King Suite With Bathtub Ocean View
*Actual room may differ from image shown
King Suite with bathtub are an excellent option for couples as they comf... Read More
King Suite With Bathtub Ocean View
*Actual room may differ from image shown
King Suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony offering excellent views of the Caribbean Sea. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more.
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
King Suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony offering excellent views of the Caribbean Sea. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more.
-
Family Master Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining the suites feature a mas... Read More
Family Master Suite
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Room size: 66 m2 / 710 ft2
Room size: 66 m2 / 710 ft2
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
-
Family Master Suite Ocean View
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining the suites feature a mas... Read More
Family Master Suite Ocean View
*Actual room may differ from image shown
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Room size: 66 m2 / 710 ft2
Room size: 66 m2 / 710 ft2
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Hours of Operation are in Pacific Standard Time
Hours of Operation are in Pacific Standard Time
Featured Highlights
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4TH NIGHT GIFT
Book 4+ nights and enjoy your 4th night as our gift
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AWARD-WINNING SPA
The World’s #1 Destination Spa, according to Condé Nast Traveler
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50+ WEEKLY PRACTICES
Mindful movement, sound, and holistic practices available every day
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DELICIOUS & MINDFUL
Thoughtful ingredients. Better for all life.
Hotel Amenities
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Front desk (24-hour)
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Concierge
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Laundry service
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Turndown service
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Wi-Fi Internet
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Restaurant(s)
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Outdoor swimming pool
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Spa
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Wedding services
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Bar
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Free Wi-Fi Internet
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Health & wellness programs
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Child restrictions
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Night club
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Café
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Gym (24-hour)
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Bicycle rental
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All-Inclusive
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Swimming pool(s)
Location
Palmaïa – The House of AïA is about a 45 to 60-minute drive from Cancún International Airport (CUN).
Hotel Policies
Awards & Affiliates
Michelin Guide - Two Keys - 2025
Conde Nast Traveler - #1 Best Spa Destination in the World - 2025
Conde Nast Traveler - Reader's Choice Awards - 2025
World Travel Awards Winner - 2025
Perfect Somewheres Winner - 2024
Passport Magazine
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