8.5
Service
8
Rooms
8
Location
9
Service
8
Rooms
8
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Perks

  • Late check-out on request, when available
  • Upgrade upon arrival, subject to availability
  • $25 USD food or beverage credit
  • Daily complimentary breakfast for two

Why we love it

  • The Mirror Bar—secret hideaway for handcrafted cocktails in intimate, glamorous surroundings
  • Executive Rooms—spacious rooms with walk-in showers, separate baths, and elegant furnishings
  • Great Central Pub by Matt Fletcher—British classics served with a modern gourmet twist
  • Deluxe Rooms—blend classic elegance with contemporary touches and sumptuous King-size beds
  • Private Gym & Steam Room—maintain wellness in discreet, serene spaces within the hotel

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • $25 USD food or beverage credit
    • Daily complimentary breakfast for two
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 12
Pet policy: Pets not allowed. Guide dogs allowed.

Awards & Affiliates

Forbes (formerly Mobil) Star Rating 5 Stars
OHG Rating Deluxe
Local Star Rating 5 Stars
NorthStar Travel Media Rating 5 Crowns

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