8.6
Service
9
Rooms
8
Location
9
Service
9
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • La Cúpula Restaurant & Bar—dine beneath Madrid’s iconic stained-glass dome from 1912
  • 27 Club—sip inventive cocktails inspired by literary legends who once gathered here
  • Historic Social Hub—sleep where artists, politicians, and thinkers shaped Madrid’s cultural life
  • Barrio de las Letras Address—step directly into museums, theaters, and grand boulevards
  • Rooftop Solarium Terrace—escape above the city with sun loungers and skyline perspectives
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Daily complimentary breakfast for two
    • Welcome gift
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • VIP Guest status
    • Best available rate guarantee
    • $50 USD food and beverage credit
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

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Affiliates

The Palace, a Luxury Collection Hotel, Madrid is part of The Luxury Collection and Marriott International
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