9.6
Service
10
Rooms
10
Location
10
Service
10
Rooms
10
Location
10
Food & Beverage
9
Spa & Fitness
10
Attention to Detail
10
Generosity & Value
8
Wow / Hip Factor
10
Architecture & Design
10
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

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Named Best Immersive Experience in the 2025 Kiwi Collection Hotel Awards. View all winners
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Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 11:00 AM
Child policy: Since there is direct access to water surrounding the hotel, children aged 8 years or younger are not permitted to stay in suites on the ground floor. These suites include Lava View Junior Suites, Lagoon View Junior Suites and Lagoon Suites.
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings