8.8
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
8
Spa & Fitness
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • SUBA Restaurant & Rooftop Bar—indulge in Portuguese dishes while soaking up the sun
  • The Lisbon Club 55—sip on expertly crafted cocktails in a cozy atmosphere
  • Winter Garden—enjoy your meal surrounded by natural light and views of Bica
  • Blue Garden—host unforgettable events in lush surroundings
  • Historic Palace—a beautifully restored 18th-century aristocratic palace
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out upon request, when available
    • Complimentary valet parking
    • Welcome gift in room
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 7
Pet policy: Pets are allowed up to 8kg for 95EUR per night except in Bica Rooms. Health book required at checki-in; limited access to common areas.

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Awards & Affiliates

Local Star Rating 5 Stars
Condé Nast Traveler - Best Boutique Hotel and Exclusive Property in Europe - 2023
Haute Grandeur Global Excellence Awards - Best Boutique Hotel in Portugal - 2022
Haute Grandeur Global Excellence Awards - Best Luxury Restaurant in a Hotel in Portugal - 2022
Haute Grandeur Global Excellence Awards - Best Portuguese Cuisine in Portugal - 2022

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