8.1
Service
8
Rooms
8
Location
9
Service
8
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Outdoor Pool—five outdoor pools, one with swim-up pool bar
  • Holistic Spa—boasts 20 treatment rooms and Mexican treatments
  • Craft Beer Tasting—hand-picked micro-brews from local breweries
  • Tee Off— a Greg Norman-designed 18-hole course with water features
  • Business Friendly—large function spaces and Business Center
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • $100 USD hotel credit
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • Daily complimentary breakfast for two
    • Welcome gift in room
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • VIP Guest status
    • Best available rate guarantee
    • $25 USD hotel credit
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Our luxury hotel specialists are only a call or click away.
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Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Fairmont Mayakoba, Riviera Maya is part of Fairmont Hotels & Resorts and Accor

AAA - Five Diamond Award - 2007-2014
Travel + Leisure - 500 World's Best Hotels - 2009 & 2011
World Luxury Spa Awards - Best Luxury Resort Spa - 2011
Conde Nast Traveller - Gold List, Best Spa - 2010
Conde Nast Traveller - Hot List - 2010
Bleu & Blanc Magazine - 11 Best Hotels in Mexico - 2010
Travel + Leisure - IT List, 45 Best New Hotels - 2009
Boutique Design Award - Best Lobby & Best Spa - 2009
Coastal Living, USA - Mexico's 10 Best Seaside Hideaways - 2009
Forbes Traveler - Best Caribbean Golf Courses - 2008
World Travel Awards - Mexico's Leading Boutique Hotel - 2008

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