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How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Kiwi Collection Perks

  • Daily complimentary breakfast for two
  • Late check-out on request, when available
  • Upgrade upon arrival, subject to availability
  • Complimentary sunset cruise activity (shared boat)

Why we love it

  • Temazcal Sweat Lodge—immerse in ancient Mayan wellness traditions guided by experts
  • Kayak and Paddleboard Access—explore Lake Petén Itzá at your own pace
  • Mirador Itzá Restaurant—dine lakeside with fresh local ingredients and attentive service
  • Private Villa—enjoy exclusive lakeside living with terraces and personalized service
  • Curated Excursions—visit Tikal, Yaxhá, and Isla Flores with knowledgeable guides

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Daily complimentary breakfast for two
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • Complimentary sunset cruise activity (shared boat)
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 11:00 AM
Child policy: Maximum child age: 10
Pet policy: No pets allowed.

Awards & Affiliates

Local Star Rating 5 Stars

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