9.0
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
8
Spa & Fitness
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
10
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Prime Location—overlooking the Plaza San Francisco
  • Art Deco Style—restored three-story mansion with air conditioned rooms
  • Traditional Cuisine—dine on Ecuadorian dishes as well as afternoon tea
  • Vibrant Art Work—painted murals, painted tin ceilings and friezes
  • Complimentary Wi-Fi Internet—throughout the hotel and accommodations

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Daily complimentary breakfast for two
    • $25 USD food or beverage credit
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 12
Pet policy: The property ONLY allows Service Animals

Awards & Affiliates

Michelin Guide - Michelin Star - 2025
World Travel Awards - Ecuador’s Leading Boutique Hotel - 2023
World Travel Awards - Ecuador’s Leading Heritage Hotel - 2023
World Culinary Awards - Ecuador’s Best Hotel Restaurant - 2023
Condé Nast Traveler - #14, Top 20 Hotels in South America - 2022

Why Travel With Kiwi Collection
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