8.5
Service
9
Rooms
8
Location
10
Service
9
Rooms
8
Location
10
Food & Beverage
10
Spa & Fitness
6
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
7
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Classic Look—originally built in 1863 as a luxury hotel
  • Excelsior Suite—private steam room, Jacuzzi and intercom
  • Hanse Stube—seasonally-changing vegetarian menus
  • Cooking Classes—take in an Asian cooking class, family friendly
  • Warring Past—former British HQ during World War II
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Welcome gift in room
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 12:00 AM
Check-out: 12:00 PM
Child policy: Maximum child age: 13
Pet policy: Only small dogs are allowed at a charge of EUR30 per night. No pets allowed in restaurants or bar.

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