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9.2
Service
9
Rooms
9
Location
10
Service
9
Rooms
9
Location
10
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
10
Architecture & Design
9
Fit to Promise
10
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Rate

  • Automatic room upgrade upon arrival, when available
  • Late check-out upon request, when available

Why Travel With Kiwi Collection

Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings

Named Best Adventure in the 2019 Kiwi Collection Hotel Awards. View all winners.

Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

explora Patagonia is part of Explora

Condé Nast Traveler - Gold List - 2008-2010
Travel + Leisure, T+L - 500 World's Best Hotels - 2010
Andrew Harper - Reader's Choice Awards - Favorite Hideaways, Hotels and Resorts - 2009
Condé Nast Traveler - Gold List, Best for Location - 2009
Condé Nast Traveler - Readers Choice Travel Awards - No.1 Overseas Leisure Hotel in the Americas & the Caribbean - 2008
Robb Report - Top 100 Resorts - 2007
Travel + Leisure - A List, Dream Trip - 2007
Travel + Leisure - Top 25 Hotels in Mexico and Top Hotels in the World - 2006