8.2
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
8
Spa & Fitness
7
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • Lake Atitlan—revel in captivating lake views set against dramatic volcanic silhouettes
  • Tours & Activities—enjoy a variety of curated experiences like bird watching or jungle hikes
  • 6.8 Restaurant—savor a fusion of Guatemalan flavors mixed with international staples
  • Boutique Luxury—just 15 unique guest accommodations, each with incredible lake views
  • Cool Off—treat yourself to a dip in one of two hotel pools

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • Welcome gift in room
    • Welcome refreshment at check-in
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 2:00 PM
Pet policy: No pets allowed.

Awards & Affiliates

AA Star 4 Star
Local Star Rating 4 Star
A Member of Relais & Chateaux

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