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8.8
Service
9
Rooms
9
Location
10
Service
9
Rooms
9
Location
10
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
  • Limited Time Offers
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Why we love it

  • Spa by Clarins—prestigious spa with range of different treatments available
  • Infinity Edge Pool—with views over Zihuatanejo Bay
  • Deep Sea Fishing—land a sailfish, marlin, tuna or dorado
  • Snorkeling—explore the local reefs and get up close with the marine life
  • Cooking Classes—learn the secrets of fine Mexican cuisine
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Exclusive Perks & Benefits

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  • Kiwi Perks
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Welcome gift in room
    • Complimentary in-room Wi-Fi, when available
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee (temporarily unavailable)
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Limited Time Offers

Visa Exclusive: 20% Off in Ixtapa Zihuatanejo
Exclusive Offer for Visa Premium Cardholders Through: Dec 19, 2020
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 1:00 PM
Pet policy: No pets allowed
Accepted by this hotel: American Express Mastercard Visa

Nearby Hotels

Awards & Affiliates

Travel + Leisure - The 100 Best Hotels in the World - 2016
Travel + Leisure - Top 500 World's Best Hotels - #14 in Mexico - 2014
Conde Nast Traveler Reader's Choice Awards - Top 10 Mexico Hotels - 2014
Conde Nast Traveler - Gold List - #18 in the Americas - 2014
Harper's Hideaways - #12 - 2014

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