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9.3
Service
9
Rooms
9
Location
10
Service
9
Rooms
9
Location
10
Food & Beverage
10
Spa & Fitness
10
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Rate

  • Late check-out upon request, when available
  • Automatic room upgrade upon arrival, when available
  • $50 USD food and beverage credit
  • Complimentary breakfast for two, daily

Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 11
Pet policy: The hotel accept cats or dogs which weigh less than 20 lbs. Subject to a fee of 250GBP inclusive of VAT. Pets may not be left alone in guestrooms and must be leashed at all times. Pets are not allowed in hotel outlets. This does not apply to service animals.
Accepted by this hotel: American Express Mastercard Diners Club Japan Credit Bureau China Union Pay Visa

Nearby Hotels

Awards & Affiliates

Mandarin Oriental Hyde Park, London is part of Mandarin Oriental Hotel Group and Mandarin Oriental Hotel Group International Limited

Forbes Travel Guide - Four Star Hotel - 2016