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7.9
Service
7
Rooms
8
Location
9
Service
7
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
7
Generosity & Value
8
Wow / Hip Factor
7
Architecture & Design
8
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 12
Pet policy: Mandarin Oriental Sanya regrets that pets are not accepted at the hotel.

Awards & Affiliates

Mandarin Oriental, Sanya is part of Mandarin Oriental Hotel Group

Best Destination Spa - Spa China Awards - 2010
Hainan Hotel & Catering Association - Top 10 Hotel General Managers in Hainan, Top 10 Eco-friendly Resorts in Hainan, Best Luxury Resort in Hainan - 2009
GZL - The Best New Hotel- 2009
AsiaSpa Awards - New Spa of the Year - 2009
China Best Design Hotel Award - China Best Vacation Resort - 2009
Travel & Leisure (China) - Top 20 Selected Spas in China
Asia Luxe List - Best New Hotels and Resorts - 2009
CNN Traveller - Top 5 Luxurious Spa Hotels in Asia - Best for Privacy - 2009