How do we rate a property?
We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.
From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.
More about how we rate our propertiesPalmaïa The House of AïA
How do we rate a property?
We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.
From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.
More about how we rate our propertiesKiwi Collection Perks
Why we love it
- Dedicated kid’s program—activities inspired by Waldorf Education System
- Rituals of Sound—enjoy experimental music shows with curated beats
- Atlantis—spa in the jungle focused on natural, healing treatments
- Beachfront location—wake up to views of the sparkling Caribbean Sea
- Sustainable design—zero plastic bottles and renewable energy policies
About This Hotel
A paradise cocooned between undisturbed jungle and the glistening Caribbean Sea, Palmaïa - The House of AïA offers pure tranquility in one of the world’s most beautiful settings.
Designed to be a forward-thinking beach enclave on the Riviera Maya, Palmaïa - The House of AïA is a unique gathering point where guests can embrace music, the environment and creativity. With a jungle spa, swim up bars, gourmet restaurants and a private beach, the resort is home to everything one needs for a healing and relaxing holiday.
The exquisitely designed 234 oceanfront suites are complemented by stunning ocean views, elegant décor and holistic amenities. All rooms are sustainably designed with natural materials and boast private terraces. Options include suites for families with bunk beds as well as beachfront, ocean view and vegan-friendly suites. There are also suites with swim-up access to one of the hotel’s four infinity pools.
As the sun sets over the white sand beach, take a romantic stroll under a star-filled night sky or take part in one of the nightly music rituals. The hotel’s thoughtful programming allows guests to explore and step outside of their comfort zones with rituals like cacao ceremonies, multivibrational sound healing, meditation, yoga and plant ceremonies.
Exclusive Perks & Benefits
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Kiwi Perks
- Upgrade upon arrival, subject to availability
- Late check-out upon request, when available
- $100 USD spa credit
Room Options
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Guests may be subject to additional fees and taxes.
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Family King Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining the suite features both a... Read More
Family King Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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King Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining one luxurious king-size be... Read More
King Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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King Suite With Bathtub
*Room image not available
King suite with bathtub are an excellent option for couples as they comfort... Read More
King Suite With Bathtub
*Room image not available
King suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more. All inclusive meals and 24 hour in-suite dining one luxurious king-size bed elegant bathroom with walk-in shower, vanity mirrors and oval soaking-tub in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
King suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more. All inclusive meals and 24 hour in-suite dining one luxurious king-size bed elegant bathroom with walk-in shower, vanity mirrors and oval soaking-tub in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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Queen Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining two queen beds a sofa in r... Read More
Queen Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining two queen beds a sofa in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a gorgeous bathroom with walk-in over-head shower, twin basins, perimeter lit vanity mirrors, elegant textured walls bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining two queen beds a sofa in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a gorgeous bathroom with walk-in over-head shower, twin basins, perimeter lit vanity mirrors, elegant textured walls bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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Family King Suite Ocean View
*Room image not available
Textured walls complemented by wooden elements and focused lighting give of... Read More
Family King Suite Ocean View
*Room image not available
Textured walls complemented by wooden elements and focused lighting give off a stylish by relaxed vibe inside the family king suite. The suite features both a lavish king-size bed along with a beautifully crafted wooden bunkbed for 2 children. Other highlights include a large terrace / balcony offering views of playacar's famous white sand beach. This suite can also accommodate 2 adults + 2 children. All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
Textured walls complemented by wooden elements and focused lighting give off a stylish by relaxed vibe inside the family king suite. The suite features both a lavish king-size bed along with a beautifully crafted wooden bunkbed for 2 children. Other highlights include a large terrace / balcony offering views of playacar's famous white sand beach. This suite can also accommodate 2 adults + 2 children. All inclusive meals and 24 hour in-suite dining the suite features both a lavish 1 king-size bed along with a beautifully crafted wooden bunk-bed for 2 children large terrace / balcony offering views of playacar's famous white sand beach in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a bathroom with two separate showers, twin basins, vanity mirrors, and separate toilet room bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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King Suite Ocean View
*Room image not available
All inclusive meals and 24 hour in-suite dining one luxurious king-size be... Read More
King Suite Ocean View
*Room image not available
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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King Suite With Bathtub Ocean View
*Room image not available
King Suite with bathtub are an excellent option for couples as they comfort... Read More
King Suite With Bathtub Ocean View
*Room image not available
King Suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony offering excellent views of the Caribbean Sea. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more.
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
King Suite with bathtub are an excellent option for couples as they comfortably sleep 2 adults inside 538ft² of stylish living space. The suites feature a spacious private balcony offering excellent views of the Caribbean Sea. Highlights include a luxurious king-size bed, elegant bathroom with walk-in shower, vanity mirrors, oval soaking-tub, and much more.
-
Queen Suite Ocean View
*Room image not available
Queen suite sleeps 3 adults, or 2 adults and one child in 2 queen beds and... Read More
Queen Suite Ocean View
*Room image not available
Queen suite sleeps 3 adults, or 2 adults and one child in 2 queen beds and a comfortable sofa. The queen suite has a gorgeous bathroom with 2 walk-in over-head showers, twin basins, perimeter lit vanity mirrors, elegant textured walls, and comes complete with plush towels and bathrobes. The 538 ft² of living space, fully furnished balcony, and number of enticing extras make this suite an excellent choice for smaller families or friends seeking beachside luxury and style.
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
Queen suite sleeps 3 adults, or 2 adults and one child in 2 queen beds and a comfortable sofa. The queen suite has a gorgeous bathroom with 2 walk-in over-head showers, twin basins, perimeter lit vanity mirrors, elegant textured walls, and comes complete with plush towels and bathrobes. The 538 ft² of living space, fully furnished balcony, and number of enticing extras make this suite an excellent choice for smaller families or friends seeking beachside luxury and style.
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Family Master Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining the suites feature a master... Read More
Family Master Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Room size: 66 m2 / 710 ft2
Room size: 66 m2 / 710 ft2
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
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Family Master Suite Ocean View
*Room image not available
All inclusive meals and 24 hour in-suite dining the suites feature a master... Read More
Family Master Suite Ocean View
*Room image not available
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Room size: 66 m2 / 710 ft2
Room size: 66 m2 / 710 ft2
All inclusive meals and 24 hour in-suite dining the suites feature a master bedroom complete with a plush king-size bed, and a master bathroom with twin basins and accompanying perimeter lit vanity mirrors the secondary bedroom comes complete with a double bunk-bed and en suite bathroom spacious terrace or balcony in room wi-fi sitting area 50'' flat screen tv bluetooth music network laptop-size safe premium bedding >li>bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
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Swim Out King Suite With Bathtub
*Room image not available
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed... Read More
Swim Out King Suite With Bathtub
*Room image not available
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi direct access to pool spacious balcony that seamlessly blends into the clear waters of the infinity pool 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining one luxurious king-size bed in room wi-fi direct access to pool spacious balcony that seamlessly blends into the clear waters of the infinity pool 50'' flat screen tv bluetooth music network laptop-size safe elegant bathroom with walk-in shower, vanity mirrors bathrobes and slippers vegan and biodegradable amenities iron and ironing board pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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Swim Out Queen Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining two queen size beds a sofa... Read More
Swim Out Queen Suite
*Room image not available
All inclusive meals and 24 hour in-suite dining two queen size beds a sofa direct access to pool in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a chic bathroom with two separate showers, twin basins and vanity mirrors, all complemented by focused lighting bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
Room size: 50 m2 / 538 ft2
Room size: 50 m2 / 538 ft2
All inclusive meals and 24 hour in-suite dining two queen size beds a sofa direct access to pool in room wi-fi balcony or terrace 50'' flat screen tv bluetooth music network laptop-size safe premium bedding a chic bathroom with two separate showers, twin basins and vanity mirrors, all complemented by focused lighting bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee machine nightly turndown unlimited calls to mexico, usa & canada living space 538 ft² and terrace 107 ft²
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Meditation Suite Ocean View
*Room image not available
Meditation room with yoga mats and an ensuite bathroom to accommodate your... Read More
Meditation Suite Ocean View
*Room image not available
Meditation room with yoga mats and an ensuite bathroom to accommodate your daily yoga practice in a calm and quiet atmosphere. Hand-painted murals depicting colorful chakras help harmonize the space, while jungle-inspired décor, modern wooden furnishings, and high-end amenities give the master bedroom a rustic yet luxurious feel, completed by a plush king-size bed, 50” flat-screen tv, and a master bathroom with a walk-in shower, luxury tub, toilet room, and twin basins with accompanying perimeter lit vanity mirrors. Other highlights include a spacious balcony, living area, high-speed internet, and more.
Meditation room with yoga mats and an ensuite bathroom to accommodate your daily yoga practice in a calm and quiet atmosphere. Hand-painted murals depicting colorful chakras help harmonize the space, while jungle-inspired décor, modern wooden furnishings, and high-end amenities give the master bedroom a rustic yet luxurious feel, completed by a plush king-size bed, 50” flat-screen tv, and a master bathroom with a walk-in shower, luxury tub, toilet room, and twin basins with accompanying perimeter lit vanity mirrors. Other highlights include a spacious balcony, living area, high-speed internet, and more.
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Swim Out Family Master Suite
*Room image not available
Master bedroom with king bed, living area, and private terrace directly s... Read More
Swim Out Family Master Suite
*Room image not available
Master bedroom with king bed, living area, and private terrace directly situated onto one of the hotel’s 4 infinity pools luxurious bathroom with double sink, shower, luxury tub, and separate toilet room second bedroom with a bunk bed for 2 and a bathroom with sink, shower and separate toilet room spacious terrace or balcony all inclusive meals and 24 hour in-suite dining in room wi-fi 50'' flat screen tv bluetooth music network laptop-size safe premium bedding bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee maker nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Room size: 66 m2 / 710 ft2
Room size: 66 m2 / 710 ft2
Master bedroom with king bed, living area, and private terrace directly situated onto one of the hotel’s 4 infinity pools luxurious bathroom with double sink, shower, luxury tub, and separate toilet room second bedroom with a bunk bed for 2 and a bathroom with sink, shower and separate toilet room spacious terrace or balcony all inclusive meals and 24 hour in-suite dining in room wi-fi 50'' flat screen tv bluetooth music network laptop-size safe premium bedding bathrobes and slippers vegan and biodegradable amenities pitcher of water hairdryer air conditioning with climate control minibar nespresso coffee maker nightly turndown unlimited calls to mexico, usa & canada living space 710 ft² and terrace 118 ft²
Hours of Operation are in Pacific Standard Time
Hours of Operation are in Pacific Standard Time
Hotel Amenities
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Front desk (24-hour)
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Concierge
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Laundry service
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Parking
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Turndown service
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Wi-Fi Internet
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Restaurant(s)
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Outdoor swimming pool
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Spa
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Wedding services
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Kids' club
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Bar
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Free Wi-Fi Internet
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Health & wellness programs
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Night club
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Café
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Gym (24-hour)
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All-Inclusive
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Swimming pool(s)
Location
Palmaïa - The House of AïA is set at the end of the Riviera Maya on a beautiful private beach, surrounded by a natural landscape of old-growth trees and sweeping sea views. Cancun International Airport (CUN) is a 50-minute drive.
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