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8.9
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Rate
  • Visa Premium Rate
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Why we love it

  • Stunning Setting—on the shores of Lake Lucerne, mountain backdrop
  • Fine Dining—two award-winning restaurants to discover
  • Wine Variety—six wine cellars, over 32,000 bottles
  • Spa—range of treatments, sauna, sanarium, steam bath and ice grotto
  • Picturesque Swimming—splash in the heated outdoor infinity pool
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
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Named Best Pool View in the 2019 Kiwi Collection Hotel Awards. View all winners.

Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

GaultMillau - Hotel of the Year - 2014
Michelin Guide - Two Michelin Stars - 2013
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Some photographs provided by Hubertus Hamm and Oliver Heil