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How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Kiwi Collection Perks

  • Upgrade upon arrival, subject to availability
  • Late check-out on request, when available
  • $50 USD food and beverage credit
  • $50 USD spa credit per room, per stay
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Why we love it

  • Sky Helipad—watch city lights flicker while enjoying a private cocktail experience
  • Yun Jing Restaurant—experience Cantonese classics reinterpreted with modern precision and care
  • Raffles Patisserie—indulge in French-style pastries crafted daily with exquisite attention
  • Raffles Butler Service—arrange bespoke city adventures or in-room requests seamlessly anytime
  • Indoor Pool and Jacuzzi—swim or soak while gazing over the Shenzhen Bay skyline
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • $50 USD food and beverage credit
    • $50 USD spa credit per room, per stay
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Child policy: Maximum child age: 18

Nearby Hotels

Affiliates

Raffles Shenzhen is part of Raffles Hotels & Resorts and Accor
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