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8.6
Service
9
Rooms
8
Location
10
Service
9
Rooms
8
Location
10
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • Extensive Gardens—pinky finger raised for afternoon tea in the garden
  • Award-Winning Dining—dine on fine cuisine at The Dower House Restaurant
  • The Spa & Bath House—experience the relaxing Himalayan Salt Infused Sauna
  • Wedding Specialists—stunning backdrop for ceremonies
  • Historic Bath—visit the healing Roman waters of historic Bath

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Automatic room upgrade upon arrival, when available
    • Welcome gift in room
    • Late check-out upon request, when available
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 5
Pet policy: The property allows pets - they are welcome at a charge of 35 GBP per night excluding food - contact hotel directly Pets are only allowed in certain rooms with access to the garden - Pets are NOT allowed in Deluxe Room and Master Suite
Accepted by this hotel: American Express Mastercard Diners Club China Union Pay Visa

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