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8.8
Service
9
Rooms
8
Location
8
Service
9
Rooms
8
Location
8
Food & Beverage
10
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Kiwi Collection Rate

  • Late check-out upon request, when available
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available

Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Sofitel Legend Metropole Hanoi is part of Sofitel Luxury Hotels and Accor Hotels

Travel + Leisure - 500 World's Best Hotels - 2011-2015
Conde Nast Traveller - Gold List - 2009-2011, 2013, 2014
DestinAsian Magazine Readers' Choice Awards - Best Hotel in Hanoi - 2010-2015
Travel + Leisure - Best Hotels List - 2009-2015
Fodor's 100 Hotel Awards - 2014