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8.7
Service
9
Rooms
8
Location
9
Service
9
Rooms
8
Location
9
Food & Beverage
10
Spa & Fitness
8
Attention to Detail
10
Generosity & Value
9
Wow / Hip Factor
7
Architecture & Design
7
Fit to Promise
10
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

The Ritz-Carlton, Santiago is part of Ritz-Carlton Hotels and Resorts (The) and Marriott International

Travel + Leisure - 500 World's Best Hotels - 2009 & 2011
Forbes Traveler 400 - The World's Very Best Hotels and Resorts - 2008
Travel + Leisure - No. 11, Top 25 Hotels in Mexico and Central/South America - 2008
Travel + Leisure - No. 99, World's Best Hotels - 2008