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9.4
Spa & Fitness
Food & Beverage
9
Attention to Detail
9
Service
10
Rooms
10
Food & Beverage
9
Spa & Fitness
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
10
Architecture & Design
9
Location
10
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our luxury hotel specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations

More about how we rate our properties
See how we rated this property

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Why Travel With Kiwi Collection

Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday - Friday24 HoursSaturday7AM - 3:30PMSunday7AM - 12AM

Hours of Operation are in Pacific Standard Time

Monday - Friday24 HoursSaturday7AM - 3:30PMSunday7AM - 12AM

Hours of Operation are in Pacific Standard Time

Awards & Affiliates

The Upper House is part of Swire Hotels

Harper’s Bazaar - World’s Top 150 Hotels (149) - 2017
Condé Nast Traveler - Gold List - 2016
The Telegraph - Best Hotels in Asia/Australia (Runner-up) - 2015
Travel Weekly Asia - Readers' Choice Awards, Best Boutique Hotel - 2015
The Culture Trip - Hong Kong's 10 Coolest Design Restaurants - 2015
Conde Nast Traveler Readers' Choice Awards - Top 40 Hotels in China - 2015
Business Insider - Best Hotels in Asia - 2015
Ultra Travel Magazine - Best Hotels in Asia - 2015
Conde Nast Traveller UK - Gold Standard Hotels (Best Design Hotels) - 2013
Esquire China - Esquire Hotel of the Year - 2013
Fodor's Travel - Modern City Hotel nominee - 2013
Conde Nast Traveler - Readers' Choice Awards, Top 25 Hotels in Asia - 2014
Conde Nast Traveler - Readers' Choice Awards, Best bar with a view - 2014