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7.8
Service
8
Rooms
8
Location
8
Service
8
Rooms
8
Location
8
Food & Beverage
7
Spa & Fitness
6
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

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Why we love it

  • Unique Rooms/Suites—each with handmade furniture and arts and crafts
  • JIKO—enjoy international cuisine made from largely house-made ingredients
  • Kaya Spa—traditional treatments across seven treatment rooms
  • Unique Relaxation—relax around a fire that's in the swimming pool
  • Entertainment Central—among 150 shops, water park and bowling
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
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Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Awards & Affiliates

Photography by Charlie Grieves-Cook
Condé Nast Traveler - Hot List - 2010 & 2011