Request a price match

If you find a lower price for your stay within 24 hours of making a booking with us, you can request a price match using the form below.

Things to check before sending a request

The lower price must:
  • Be for the same hotel, room type, dates and number of guests.
  • Be viewable and available to book on another public website.
  • Have identical booking and cancellation policies as the rate you booked with us.
  • Not be for a same-day arrival – your booking must be made at least 72 hours in advance of your stay.
Please check our full price match policy before you submit your request.

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Book with Our Luxury Hotel Specialists

Need advice or assistance? Call a Luxury Hotel Specialist, we're here to help!

Hours of Operation

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of operation are in Pacific Standard Time

  • United Kingdom +44 203 318 9541
  • Australia +61 2 8607 8307
  • Spain +34 91 143 8213
  • Brazil +55 11 3958 4479
  • México +52 55 1167 8256
  • Japan +81 3 4578 9549
  • Greece +30 21 1198 0964
  • Sweden +46 8 40 30 96 11
  • United States 1 877 999 0680
  • Canada 1 877 999 0680
  • Switzerland +41 43 501 6466

Our Vancouver Office

Kiwi Collection Inc

375 Water Street, Suite 645
Vancouver, BC V6B 5C6, Canada

Telephone: +1 604 737 7397
Fax: +1 604 737 7397