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8.5
Service
9
Rooms
8
Location
9
Service
9
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Exclusive Extras & Deals

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Why we love it

  • Celeb Favorite—the Beatles and Bill Clinton have stayed here
  • Burgandy Restaurant—offers fine dining and exquisite wine
  • Wellbeing Room—range of Asian treatments/massages
  • Grand Premium Room—luxury room with outdoor whirlpool
  • Central Location—set on the famous Plaza de Colon
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Affiliates

Gran Meliá Fénix is part of Gran Meliá Hotels & Resorts and Melia Hotels International