9.0
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
9
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • Royal Pedigree—former palace, located next to the Royal Palace and Opera Theatre
  • Historical Garden—an oasis of greenery in central Madrid
  • Thai Room Wellness—sample a unique spa specializing in Asian therapies
  • Meeting Space—five distinct meeting rooms to suit all needs
  • Modern Accommodations—all with Nespresso coffee makers and iPhone docks

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • Daily press
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 18
Pet policy: Small dogs and cats are allowed -10 kilograms max.- / 40 Eurs per day cleaning fee

Nearby Hotels

Awards & Affiliates

Palacio de los Duques, a Gran Meliá Hotel is part of Gran Meliá Hotels & Resorts and Melia Hotels International

Local Star Rating 5 Stars

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