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9.0
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
9
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Rate
  • Visa Premium Rate
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Why we love it

  • Royal Pedigree—former palace, located next to the Royal Palace and Opera Theatre
  • Historical Garden—an oasis of greenery in central Madrid
  • Thai Room Wellness—sample a unique spa specializing in Asian therapies
  • Meeting Space—five distinct meeting rooms to suit all needs
  • Modern Accommodations—all with Nespresso coffee makers and iPhone docks
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Affiliates

Gran Melia Palacio de los Duques is part of Gran Meliá Hotels & Resorts and Melia Hotels International