9.1
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
10
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
10
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
  • Limited Time Offers
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Why we love it

  • Royal Pedigree—former palace, located next to the Royal Palace and Opera Theatre
  • Historical Garden—an oasis of greenery in central Madrid
  • Thai Room Wellness—sample a unique spa specializing in Asian therapies
  • Meeting Space—five distinct meeting rooms to suit all needs
  • Modern Accommodations—all with Nespresso coffee makers and iPhone docks

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • Daily complimentary breakfast for two
    • $25 USD food or beverage credit
    • Welcome amenity
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • VIP Guest status
    • Best available rate guarantee
    • $25 USD food or beverage credit

Limited Time Offers

Visa Exclusive: Additional $75 USD Dining Credit in Madrid
Exclusive Offer for Visa Premium Cardholders Through: Dec 31, 2026
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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Please contact us when booking with children aged 0-2.
Pet policy: A cleaning supplement of 80€ per day per room is added. Only a maximum of 2 pets are allowed per room, in addition to special amenities.

Nearby Hotels

Awards & Affiliates

Palacio de los Duques, a Gran Meliá Hotel is part of Gran Meliá Hotels & Resorts and Melia Hotels International

Local Star Rating 5 Stars

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