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8.3
Service
8
Rooms
8
Location
10
Service
8
Rooms
8
Location
10
Food & Beverage
9
Spa & Fitness
7
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
  • Limited Time Offers
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Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Complimentary bottle of wine
  • Premium Benefits Am I eligible?
    • Complimentary daily full breakfast
    • $50 USD food and beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee (temporarily unavailable)

Limited Time Offers

Visa Exclusive: $125 USD Food Or Beverage Credit in Florence
Exclusive Offer for Visa Premium Cardholders Through: Dec 31, 2020
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20% Off Suites in Florence
20% off the best publicly available rate Through: Dec 31, 2020
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Kiwi Exclusive: Complimentary Dinner & More in Florence
Enjoy a Two-Course Dinner, Daily Breakfast & Prosecco Through: Dec 31, 2020
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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 2:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 2
Pet policy: The property allows small pets on request - Charges may apply.
Accepted by this hotel: American Express Mastercard Diners Club Japan Credit Bureau China Union Pay Visa

Awards & Affiliates

Travel + Leisure - World's Best Awards - The Top 5 Hotels in Greater Florence - #3 - 2020
Forbes Travel Guide - Four Star Rating - 2020
Michelin Guide - One Star - Santa Elisabetta Restaurant - 2018-2020
#4 of the Top 10 Hotels in Florence - Condé Nast Traveler Readers' Choice Awards - 2019
Travel + Leisure - World's Best Awards - Top Five Hotels in Florence - 2018-2019
Condé Nast Traveler - Johansens Awards for Excellence - 2019
Forbes - Four Stars - 2016-2018
Fodor's Travel Guide - "The 9 Most Fantastic Florence Hotels near the Duomo" (#4) - 2018

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings